Support and Managed Services
At the core of our support and managed service offerings is our Service Centre which consists of Help Desk, Networks Operations Centre and Service Management functions.
Our support begins with technology and application maintenance services, delivered through our intelligent centralised Service Centre utilising manufacturer trained and accredited technicians and engineers who exploit our bespoke service management systems and service-orientated processes to deliver a first class service against exacting service levels. Through our broader suite of services we can provide our clients with a fully managed service including proactive system monitoring, change management and reporting, helping to provide visibility and control to our clients across their networks whether local to one site, nationwide or distributed multi-nationally.
News
Connect Communications Secures Key Contract Renewal
Avaya has Completed its purchase of Nortel Enterprise Solutions
Connect Exhibit at the 2009 BAHA Conference
As a proud Patron of BAHA (http://www.baha-uk.org), Connect were pleased to exhibit at the association's 40th anniversary conference.
Avaya selected as Successful Bidder for Nortel's Enterprise business
Nortel has announced that Avaya is the winning bidder for Nortel's Enterprise Solutions division.
