Professional Services
Our suite of professional services range from classic advice, the design of a solution to meet business imperatives through to the system integration of new voice and telephony solutions into your existing infrastructure.
We can also work with your IT and business units to look at solutions in specific areas such as deployment of unified communications, security arrangements and IT impact of IP telephony, business continuity and disaster recovery arrangements.
Deployment / Integration
- Upgrade / Deploy Data Network(s)
- Design & Implement new Numbering / Dial Plan
- Install IP PBX / Upgrades
- Integrate Telephony Systems with IT Applications such as MS OCS, Exchange 2007 Unified
- Messaging and Active Directory.
Programme & Project Management
For all of our clients it is imperative that they can rely on a partner with skills and experience in managing complex and international projects relating to their communications infrastructure whether this is for a technology transition, green-field site deployment or technology upgrades.
In the world where IT Apps, Data Networking and Traditional Telephony applications are colliding to form the new world of Unified Communications (UC), we can provide you with a suite of services to help you make the right decisions and make the transition a smooth one.
UC-Specific Services
If considering implementing UC it's a good idea to review your IPT & Groupware Plans - are the two systems ready to come together at right point in future? UC will put pressure on your data networks (Local, Metro & Wide Area) in terms of bandwidth, Quality of Service (QoS), Class of service (CoS) and architectural implications. In turn UC (IPT) will transform your telephony and related applications creating centralised "flatter" architecture for telephony & applications, impacting Dial-Plans (& Numbering Plans) across the business.
In a world where IT Apps, Data Networking and Traditional Telephony applications are colliding to form the new world of Unified Communications (UC), we can provide you with a suite of services to help you make the right decisions and make the transition a smooth one. To help you with your UC plans, we have developed a suite of services that make up a UC Readiness Survey: -
- Data Network Assessment Service
- Global Dialling Plan Assessment Service
- Telephony Assessment Service
- Secure Remote Access for Third Parties, Telelworkers, etc
For more services information, please see: -
News
Connect Communications Secures Key Contract Renewal
Avaya has Completed its purchase of Nortel Enterprise Solutions
Connect Exhibit at the 2009 BAHA Conference
As a proud Patron of BAHA (http://www.baha-uk.org), Connect were pleased to exhibit at the association's 40th anniversary conference.
Avaya selected as Successful Bidder for Nortel's Enterprise business
Nortel has announced that Avaya is the winning bidder for Nortel's Enterprise Solutions division.








